Ask your CPAS or its energy cell for help with energy bills and debts
In Brussels, the energy cell or the CPAS (OCMW) of your municipality gives advice, information and support on energy bills, and the CPAS can help you settle an energy debt.
Brussels · Subject to change
Sources checked on · next check by . Check the source before you act.
For advice on energy bills, Bruxelles Environnement points to the energy cell or the CPAS (OCMW in Dutch) of your municipality, and links to a list of the energy cells of the Brussels CPAS. According to Brugel, the energy cell is open to everyone in the municipality who has to deal with gas, electricity or water bills, and gives advice, information and, where needed, follow-up support.
If you are behind on your bills or in serious debt, the CPAS can help you settle the energy debt; an approved debt mediation service is another option. The CPAS can also check with you whether you qualify for protected-customer status, under which Sibelga supplies you at the social tariff until your debt is repaid.
Details
| Impact | Indirect · This saves no energy by itself: it is a rule, a service, a contract, or a health or safety item. How we rate impact |
|---|---|
| Estimated saving | Advice and social support service. (confidence: low) |
| Who acts | You (tenant) |
| Needs landlord's agreement | No |
| Type | Existing service |
Do this together with
Sources
- Brugel - Aides énergie (in French) · Brugel (official source) · checked on
- Des factures d'énergie difficiles à payer ? Ce que vous pouvez faire (in French) · Bruxelles Environnement (official source) · checked on